All returned merchandise must be accompanied by an RMA number issued by a customer service representative. Returns must be in new condition, in original packaging and returned freight prepaid – collect shipments will be refused. Restocking fees may apply to non-standard stock items. Custom products are non-returnable.
We accept Mastercard, American Express and Visa.
Net 30 terms are available with approved credit. Customers who would like to order on an open account should fax bank and credit references to 972-690-0723 or download our credit application.
We have a $50 minimum order. A small order charge of $10 will be added to orders less than $50.
All product warranties are manufacturer warranties. Seller's only obligation shall be to replace or refund at our discretion, any products proved to be defective. Before using, user shall determine the suitability of the product for his or her intended use and user assumes all risk and liability whatsoever in connection therewith. Not responsible for typographical errors. All statements, technical information and specifications are believed to be the latest data available and accurate at the time of publication. However, changes and corrections may be made at any time and without prior notice.
Shipping charges will be determined and added to your invoice at the time of packaging and shipment. Most orders can ship via UPS or FedEx. Please note, FedEx may not be available as a shipping option for certain items. If your order requires special handling or shipment via motor freight, we may contact you to confirm appropriate shipping instructions. Items that require shipment via Truck line will have the following icon displayed:
At this time, our online webstore accepts orders shipped within the United States & Canada only. Orders shipping to Canada must ship freight collect on customer supplied UPS or FedEx account number. Orders shipped outside the United States & Canada must be paid via wire transfer - Payment in Advance. Credit cards may be accepted if drawn from a US bank. Please call or email to place an order for destination outside of the United States.